Frequently Asked Questions
Everything you need to know about your RT4+ and RT5 tablet experience.
What are the main differences between the RT4+ and RT5 models?
The RT4+ is designed for high-efficiency daily tasks with a focus on battery longevity, while the RT5 features an upgraded processor and higher display resolution for professional-grade multitasking and media consumption.
How long does shipping take for my tablet order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for RT series tablets?
We offer a 30-day money-back guarantee. If you are not satisfied with your device, you can return it in its original packaging and condition for a full refund or exchange.
Do the RT4+ and RT5 tablets come with a warranty?
Yes, all our tablets include a standard 12-month manufacturer warranty that covers hardware defects and technical malfunctions under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure mobile payment options like Apple Pay and Google Pay.
Are software updates included for these devices?
Absolutely. Both the RT4+ and RT5 receive regular security patches and system updates to ensure optimal performance and the latest feature sets.